How to Fax VA Medical Records Requests | Online Guide | SecurelyFax
VA facilities generally accept medical-record requests through several channels, including secure message, mail, fax, or in person, usually handled by a release-of-information office. If you are faxing a request or a signed authorization, you can send it online without a machine and keep a delivery confirmation.
How VA records requests usually work
Medical-record requests typically go through a release-of-information process that requires a signed authorization and identity verification. Fax remains one of the documented ways to submit those forms. Because procedures and fax numbers vary by facility, confirm the accepted method and the correct number with the specific VA facility before you send.
What to include
Most requests need a completed and signed authorization, the specific records or date ranges you are requesting, and the identifying details the facility asks for. Sending a clear, complete request the first time reduces back-and-forth. Keep a copy of everything you send along with the confirmation.
Why online fax fits this task
Records requests are often handled by veterans or family members coordinating care, sometimes across distance. Online fax lets you send a signed authorization from wherever you are, at any hour, and keep proof of delivery, which helps when you are tracking a request through a records office.
Fax a VA records request online
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1
Complete and sign the authorizationFill out the facility's release form and sign it.
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2
Get it onto your deviceSave a PDF or photograph the signed pages with your phone.
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3
Enter the facility's fax numberUse the release-of-information fax number from the facility and check it.
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4
Send and save the confirmationSend and keep the confirmation with your copy of the request.
SecurelyFax is not affiliated with the Department of Veterans Affairs. It transmits your completed documents and gives you a confirmation. Rely on the specific facility's instructions for the method and number.
Frequently asked questions
Can I fax a VA medical records request?
Yes, generally. VA facilities usually accept requests by secure message, mail, fax, or in person. Confirm the method with the specific facility.
What do I need to include?
Typically a signed authorization, the records you want, and the identifying details the facility requires.
Do I need a fax machine?
No. You can fax online from email, an upload, or a phone scan.
How do I track that it was received?
Keep the delivery confirmation, and follow up with the release-of-information office if needed.
Last reviewed: 2026-05-30